Know that saying about technology being great until it quits working? Imagine delivering a webinar and the audio cuts out. How would you know? You’re lost in whatever point you were making. Eventually a message in the chat pane will catch your eye.

We can’t hear you!

In an environment where you typically can’t see your audience and they can’t see you, where the normal factors that add energy to a presentation are missing, like eye contact and body language, it’s easy to do the worst thing you can do as a presenter – forget there are real people dialed in.

The bottom line is this: While audience engagement is harder during a webinar, it’s just as important as when you’re standing in front of a live crowd.

Some tips to keep everyone from minimizing your show and moving on to other tasks:

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